Last Updated 23rd April 2026.
1. Who We Are
DB Digital Services provides digital support services including website design, social media management, email marketing and digital product creation.
Data Controller: DB Digital Services
Contact Email: info@dbdigitalservices.com
2. What Data We Collect
We may collect and process the following data:
- Personal Data: Name, email address, phone number
- Business Information: Company name, website, social media accounts
- Technical Data: IP address, browser type, device information
- Usage Data: How you use our website
- Marketing Data: Preferences for receiving communications
3. How We Collect Your Data
We collect data when you:
- Fill out forms on our website
- Contact us directly (email, social media, phone)
- Purchase services or products
- Subscribe to our emails or free resources
- Use our website (via cookies and analytic tools)
4. How We Use Your Data
We use your date to:
- Provide and manage our services
- Communicate with you about enquiries or projects
- Send marketing emails (only with your consent)
- Improve our website and services
- Meet legal and regulatory obligations
5. Legal Basis for Processing
Under GDPR, we rely on:
- Contract: to deliver agreed upon services.
- Consent: For email marketing and optional cookies.
- Legitimate interests: To improve services and manage relationships
- Legal obligation: For tax and legal compliance
6. How We Share Your Data.
We may share your data with trusted third parties, including:
- Website hosting providers
- Email marketing platforms
- Payment processors
- Analytics providers
We only share data necessary for them to provide their services.
7. International Transfers
Some of our service providers may be based outside of the UK.
Where this happens, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses.
8. How Long We Keep Your Data
We retain your data only as long as necessary:
- Client Data: Up to 6 years (legal and tax purposes)
- Marketing Data: Until you withdraw consent
- General Enquiries: Up to 12 months
9. Your Rights
Under GDPR, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Data portability
- Withdraw consent at any time
To exercise your rights, contact us at: info@dbdigitalservices.com
You also have the right to complain to the Information Commissioners Office (ICO)
10. Cookies
Our website uses cookies to:
- Improve user experience
- Analyse website traffic
- Support marketing efforts
You can manage your cookie preferences through your browser settings or our cookie banner.
11. Data Security
We take appropriate security measures to protect your data, including secure systems and restricted access.
12. Third Party Links
Our website may contain links to other websites. We are NOT responsible for their privacy practices.
13. Changes To This Policy
We may update this policy from time to time to time. Updates will be posted on this page with a revised date.
Third Parties We Use:
We use trusted third party providers to operate our business and deliver our services. These providers may process data on our behalf.
Website Platform and Hosting
Our website is built on WordPress.
Our hosting provider (Ionos) may process technical data such as IP addresses and website activity to ensure the site functions securely and reliably.
Email Marketing
We use Mailerlite to manage our email communications and subscriber lists.
When you sign up to receive emails or resources, your name and email addresses are stored securely within this platform.
You can unsubscribe at any time using the links in our emails.
Social Media Platforms
We use platforms operated by Meta, including Facebook, Instagram and What’s App to communication and engage with our audience.
If you interact with is on these platforms your data is also subject to the privacy policies of those providers.
Communication Tools
We may use email service providers and communication tools to respond to enquiries and deliver services. These providers process basic contact information such as your name and email address.
Future Tools and Automation
As our services develop, we may use additional tools such as a chatbot and automation platforms (for example ManyChat), to improve communication and customer experience.
Where new tools are introduced, this policy will be updated accordingly.
Data Production
All third party providers we use are selected carefully and are expected to comply with applicable data protection laws, including GDPR.